Linker Technologies Employment Opportunities
Linker Technologies is hiring a full time IT person for the Charlotte, NC area. Basic computer, server and network troubleshooting required. Please send your resume to roger@linkertek.com
Location: Charlotte, NC
Base Pay: $30k
Employee Type: Full Time
Manage Others: No
Job Type: Information Technology
Travel: No
Job Description
This position requires a technical support person for various clients in Charlotte and surrounding cities. This person will be responsible for providing but not limited the following:
- Provide day-to-day customer support via remote login, email, phone or on-site
- Work with additional third party support to diagnose hardware and customer software related problems.
- Document problems & resolution procedures.
- Ability to respond to & resolve customer inquiries and problems.
- Day to day monitoring of client hardware and networks
- Update and Install Service packs on Windows based computers
- Update and install Antivirus definitions to Windows based computer
- Daily backups of client servers
- Ability to provide on site consultation for new hardware and software
- Ability to implement new hardware and software
- Ability to meet with new clients and build client base
- Ability to suggest and document disaster recovery protocols.
- Ability to carry out and test disaster recovery protocols
Requirements
- Experience with Windows 2003, Office 2003 and 2007, Active Directory, Terminal Services, VPN, Vista, Windows 7, XP.
- Basic desktop troubleshooting and Network troubleshooting required.
- Successful candidates will have strong PC & Network troubleshooting skills and be able to solve basic to advanced hardware, software, and connectivity problems quickly.
- Must have strong customer relations skills.
